Alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)

votedEuropean Union· European Parliament· EN

Introduced

13 December 2011

Last action

18 June 2013 · publication official journal

Status

PLENARY_VOTE

Official titles

Authentic titles published by the source. The stored canonical title is not replaced.

22 official languages

Bulgarian
Алтернативно решаване на потребителски спорове и изменение на Регламент (ЕО) № 2006/2004 и Директива 2009/22/ЕО (Директива за АРС за потребители)
Czech
Alternativní řešení sporů u spotřebitelských sporů a změna nařízení (ES) č. 2006/2004 a směrnice 2009/22/ES (směrnice o alternativním řešení spotřebitelských sporů)
Danish
Alternativ tvistbilæggelse i forbindelse med tvister på forbrugerområdet og om ændring af forordning (EF) nr. 2006/2004 og direktiv 2009/22/EF (direktivet om ATB på forbrugerområdet)
German
Alternative Beilegung verbraucherrechtlicher Streitigkeiten und Änderung der Verordnung (EG) Nr. 2006/2004 und der Richtlinie 2009/22/EG (Richtlinie über alternative Streitbeilegung)
Greek
Εναλλακτική επίλυση καταναλωτικών διαφορών και για την τροποποίηση του κανονισμού (ΕΚ) αριθ. 2006/2004 και της οδηγίας 2009/22/ΕΚ (οδηγία ΕΕΚΔ)
Spanish
Resolución alternativa de litigios en materia de consumo, por la que se modifica el Reglamento (CE) nº 2006/2004 y la Directiva 2009/22/CE (Directiva sobre RAL en materia de consumo)
Estonian
Tarbijavaidluste kohtuväline lahendamine ning määruse (EÜ) nr 2006/2004 ja direktiivi 2009/22/EÜ (tarbijavaidluste kohtuvälise lahendamise direktiiv) muutmine
Finnish
Kuluttajariitojen vaihtoehtoinen riidanratkaisu ja asetuksen (EY) N:o 2006/2004 ja direktiivin 2009/22/EY muuttaminen (ADR-direktiivi)
French
Règlement extrajudiciaire des litiges de consommation et portant modification du règlement (CE) no 2006/2004 et de la directive 2009/22/CE (directive relative au RELC)
Croatian
Alternativno rješavanje potrošačkih sporova i izmjene Uredbe (EZ) br. 2006/2004 i Direktive 2009/22/EZ (Direktiva o alternativnom rješavanju potrošačkih sporova)
Hungarian
A fogyasztói jogviták alternatív rendezéséről, valamint a 2006/2004/EK rendelet és a 2009/22/EK irányelv módosításáról (fogyasztói AVR-irányelv)
Italian
Risoluzione alternativa delle controversie dei consumatori e modifica del regolamento (CE) n. 2006/2004 e della direttiva 2009/22/CE (direttiva sull'ADR per i consumatori)
Lithuanian
Vartotojų ginčų alternatyvus sprendimas ir Reglamento (EB) Nr. 2006/2004 ir Direktyvos 2009/22/EB (Direktyva dėl vartotojų GAS) keitimas iš dalies
Latvian
Alternatīva patērētāju strīdu izšķiršana un grozījumu izdarīšana Regulā (EK) Nr. 2006/2004 un Direktīvā 2009/22/EK (direktīva par patērētāju strīdu alternatīvu izšķiršanu)
Maltese
Is-soluzzjoni alternattiva għat-tilwim, għat-tilwim tal-konsumaturi u li temenda r-Regolament (KE) Nru 2006/2004 u d-Direttiva 2009/22/KE (id-Direttiva dwar l-ADR tal-konsumaturi)
Dutch
Alternatieve beslechting van consumentengeschillen en wijziging van Verordening (EG) nr. 2006/2004 en Richtlijn 2009/22/EG (Richtlijn ADR consumenten)
Polish
Alternatywne metody rozstrzygania sporów konsumenckich oraz zmieniającej rozporządzenie (WE) nr 2006/2004 i dyrektywę 2009/22/WE (dyrektywa w sprawie ADR w sporach konsumenckich)
Portuguese
Resolução alternativa de litígios de consumo que altera o Regulamento (CE) n.º 2006/2004 e a Directiva 2009/22/CE (Directiva RAL)
Romanian
Soluționarea alternativă a litigiilor în materie de consum și de modificare a Regulamentului (CE) nr. 2006/2004 și a Directivei 2009/22/CE (Directiva privind SAL în materie de consum)
Slovak
Alternatívne riešenie spotrebiteľských sporov a zmena a doplnenie nariadenia (ES) č. 2006/2004 a smernice 2009/22/ES (smernica o alternatívnom riešení spotrebiteľských sporov)
Slovenian
Alternativno reševanje potrošniških sporov ter sprememba Uredbe (ES) št. 2006/2004 in Direktive 2009/22/ES (Direktiva o alternativnem reševanju potrošniških sporov)
Swedish
Alternativ tvistlösning vid konsumenttvister och om ändring av förordning (EG) nr 2006/2004 och direktiv 2009/22/EG (direktiv om alternativ tvistlösning vid konsumenttvister)

Records

Official bill 2011/0373(COD) from European Union at European Parliament. Dated 13 December 2011. Status: PLENARY_VOTE.

Timeline

13 December 2011
Introduced
Alternative dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Directive on consumer ADR)
Source: COD
13 December 2011
referral
Source: REFERRAL
12 March 2013
Vote results
Source: PLENARY_VOTE_RESULTS
12 March 2013
plenary amend proposal
Source: PLENARY_AMEND_PROPOSAL
21 May 2013
signature
Source: SIGNATURE
18 June 2013
publication official journal
Source: PUBLICATION_OFFICIAL_JOURNAL

Votes

No vote records are attached yet.

Versions

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Documents

90 official files

BETÄNKANDE om förslaget till Europaparlamentets och rådets direktiv om alternativ tvistlösning vid konsumenttvister och om ändring av förordning (EG) nr 2006/2004 och direktiv 2009/22/EG (direktiv om alternativ tvistlösning vid konsumenttvister)

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BETÄNKANDE om förslaget till Europaparlamentets och rådets direktiv om alternativ tvistlösning vid konsumenttvister och om ändring av förordning (EG) nr 2006/2004 och direktiv 2009/22/EG (direktiv om alternativ tvistlösning vid konsumenttvister)
REPORT_PLENARY · SV · 6 February 2018
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BETÄNKANDE om förslaget till Europaparlamentets och rådets direktiv om alternativ tvistlösning vid konsumenttvister och om ändring av förordning (EG) nr 2006/2004 och direktiv 2009/22/EG (direktiv om alternativ tvistlösning vid konsumenttvister)
REPORT_PLENARY · SV · 6 February 2018
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BETÄNKANDE om förslaget till Europaparlamentets och rådets direktiv om alternativ tvistlösning vid konsumenttvister och om ändring av förordning (EG) nr 2006/2004 och direktiv 2009/22/EG (direktiv om alternativ tvistlösning vid konsumenttvister)
REPORT_PLENARY · SV · 6 February 2018
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SPRÁVA o návrhu smernice Európskeho parlamentu a Rady o alternatívnom riešení spotrebiteľských sporov, ktorou sa mení a dopĺňa nariadenie (ES) č. 2006/2004 a smernica 2009/22/ES (smernica o alternatívnom riešení spotrebiteľských sporov)
REPORT_PLENARY · SK · 6 February 2018
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SPRÁVA o návrhu smernice Európskeho parlamentu a Rady o alternatívnom riešení spotrebiteľských sporov, ktorou sa mení a dopĺňa nariadenie (ES) č. 2006/2004 a smernica 2009/22/ES (smernica o alternatívnom riešení spotrebiteľských sporov)
REPORT_PLENARY · SK · 6 February 2018
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SPRÁVA o návrhu smernice Európskeho parlamentu a Rady o alternatívnom riešení spotrebiteľských sporov, ktorou sa mení a dopĺňa nariadenie (ES) č. 2006/2004 a smernica 2009/22/ES (smernica o alternatívnom riešení spotrebiteľských sporov)
REPORT_PLENARY · SK · 6 February 2018
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POROČILO o predlogu direktive Evropskega parlamenta in Sveta o alternativnem reševanju potrošniških sporov ter spremembi Uredbe (ES) št. 2006/2004 in Direktive 2009/22/ES (Direktiva o alternativnem reševanju potrošniških sporov)
REPORT_PLENARY · SL · 6 February 2018
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POROČILO o predlogu direktive Evropskega parlamenta in Sveta o alternativnem reševanju potrošniških sporov ter spremembi Uredbe (ES) št. 2006/2004 in Direktive 2009/22/ES (Direktiva o alternativnem reševanju potrošniških sporov)
REPORT_PLENARY · SL · 6 February 2018
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POROČILO o predlogu direktive Evropskega parlamenta in Sveta o alternativnem reševanju potrošniških sporov ter spremembi Uredbe (ES) št. 2006/2004 in Direktive 2009/22/ES (Direktiva o alternativnem reševanju potrošniških sporov)
REPORT_PLENARY · SL · 6 February 2018
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RAPORT referitor la propunerea de directivă a Parlamentului European și a Consiliului privind soluționarea alternativă a litigiilor în materie de consum și de modificare a Regulamentului (CE) nr. 2006/2004 și a Directivei 2009/22/CE (Directiva privind SAL în materie de consum)
REPORT_PLENARY · RO · 6 February 2018
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RAPORT referitor la propunerea de directivă a Parlamentului European și a Consiliului privind soluționarea alternativă a litigiilor în materie de consum și de modificare a Regulamentului (CE) nr. 2006/2004 și a Directivei 2009/22/CE (Directiva privind SAL în materie de consum)
REPORT_PLENARY · RO · 6 February 2018
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RAPORT referitor la propunerea de directivă a Parlamentului European și a Consiliului privind soluționarea alternativă a litigiilor în materie de consum și de modificare a Regulamentului (CE) nr. 2006/2004 și a Directivei 2009/22/CE (Directiva privind SAL în materie de consum)
REPORT_PLENARY · RO · 6 February 2018
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RELATÓRIO sobre a proposta de diretiva do Parlamento Europeu e do Conselho relativa à resolução alternativa de litígios de consumo, que altera o Regulamento (CE) n.º 2006/2004 e a Diretiva 2009/22/CE (Diretiva RAL)
REPORT_PLENARY · PT · 6 February 2018
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RELATÓRIO sobre a proposta de diretiva do Parlamento Europeu e do Conselho relativa à resolução alternativa de litígios de consumo, que altera o Regulamento (CE) n.º 2006/2004 e a Diretiva 2009/22/CE (Diretiva RAL)
REPORT_PLENARY · PT · 6 February 2018
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RELATÓRIO sobre a proposta de diretiva do Parlamento Europeu e do Conselho relativa à resolução alternativa de litígios de consumo, que altera o Regulamento (CE) n.º 2006/2004 e a Diretiva 2009/22/CE (Diretiva RAL)
REPORT_PLENARY · PT · 6 February 2018
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SPRAWOZDANIE w sprawie wniosku dotyczącego dyrektywy Parlamentu Europejskiego i Rady w sprawie alternatywnych metod rozstrzygania sporów konsumenckich oraz zmieniającej rozporządzenie (WE) nr 2006/2004 i dyrektywę 2009/22/WE (dyrektywa w sprawie ADR w sporach konsumenckich)
REPORT_PLENARY · PL · 6 February 2018
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SPRAWOZDANIE w sprawie wniosku dotyczącego dyrektywy Parlamentu Europejskiego i Rady w sprawie alternatywnych metod rozstrzygania sporów konsumenckich oraz zmieniającej rozporządzenie (WE) nr 2006/2004 i dyrektywę 2009/22/WE (dyrektywa w sprawie ADR w sporach konsumenckich)
REPORT_PLENARY · PL · 6 February 2018
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SPRAWOZDANIE w sprawie wniosku dotyczącego dyrektywy Parlamentu Europejskiego i Rady w sprawie alternatywnych metod rozstrzygania sporów konsumenckich oraz zmieniającej rozporządzenie (WE) nr 2006/2004 i dyrektywę 2009/22/WE (dyrektywa w sprawie ADR w sporach konsumenckich)
REPORT_PLENARY · PL · 6 February 2018
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VERSLAG over het voorstel voor een richtlijn van het Europees Parlement en de Raad betreffende alternatieve beslechting van consumentengeschillen en tot wijziging van Verordening (EG) nr. 2006/2004 en Richtlijn 2009/22/EG (Richtlijn ADR consumenten)
REPORT_PLENARY · NL · 6 February 2018
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VERSLAG over het voorstel voor een richtlijn van het Europees Parlement en de Raad betreffende alternatieve beslechting van consumentengeschillen en tot wijziging van Verordening (EG) nr. 2006/2004 en Richtlijn 2009/22/EG (Richtlijn ADR consumenten)
REPORT_PLENARY · NL · 6 February 2018
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VERSLAG over het voorstel voor een richtlijn van het Europees Parlement en de Raad betreffende alternatieve beslechting van consumentengeschillen en tot wijziging van Verordening (EG) nr. 2006/2004 en Richtlijn 2009/22/EG (Richtlijn ADR consumenten)
REPORT_PLENARY · NL · 6 February 2018
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RAPPORT dwar il-proposta għal direttiva tal-Parlament Ewropew u tal-Kunsill dwar is-soluzzjoni alternattiva għat-tilwim, għat-tilwim tal-konsumaturi u li temenda r-Regolament (KE) Nru 2006/2004 u d-Direttiva 2009/22/KE (id-Direttiva dwar l-ADR tal-konsumaturi)
REPORT_PLENARY · MT · 6 February 2018
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RAPPORT dwar il-proposta għal direttiva tal-Parlament Ewropew u tal-Kunsill dwar is-soluzzjoni alternattiva għat-tilwim, għat-tilwim tal-konsumaturi u li temenda r-Regolament (KE) Nru 2006/2004 u d-Direttiva 2009/22/KE (id-Direttiva dwar l-ADR tal-konsumaturi)
REPORT_PLENARY · MT · 6 February 2018
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RAPPORT dwar il-proposta għal direttiva tal-Parlament Ewropew u tal-Kunsill dwar is-soluzzjoni alternattiva għat-tilwim, għat-tilwim tal-konsumaturi u li temenda r-Regolament (KE) Nru 2006/2004 u d-Direttiva 2009/22/KE (id-Direttiva dwar l-ADR tal-konsumaturi)
REPORT_PLENARY · MT · 6 February 2018
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ZIŅOJUMS par priekšlikumu Eiropas Parlamenta un Padomes direktīvai par alternatīvu strīdu izšķiršanu un grozījumiem Regulā (EK) Nr. 2006/2004 un Direktīvā 2009/22/EK (Direktīva par patērētāju ADR)
REPORT_PLENARY · LV · 6 February 2018
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ZIŅOJUMS par priekšlikumu Eiropas Parlamenta un Padomes direktīvai par alternatīvu strīdu izšķiršanu un grozījumiem Regulā (EK) Nr. 2006/2004 un Direktīvā 2009/22/EK (Direktīva par patērētāju ADR)
REPORT_PLENARY · LV · 6 February 2018
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ZIŅOJUMS par priekšlikumu Eiropas Parlamenta un Padomes direktīvai par alternatīvu strīdu izšķiršanu un grozījumiem Regulā (EK) Nr. 2006/2004 un Direktīvā 2009/22/EK (Direktīva par patērētāju ADR)
REPORT_PLENARY · LV · 6 February 2018
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PRANEŠIMAS dėl pasiūlymo dėl Europos Parlamento ir Tarybos direktyvos dėl vartotojų ginčų alternatyvaus sprendimo, kuria iš dalies keičiamas Reglamentas (EB) Nr. 2006/2004 ir Direktyva 2009/22/EB (Direktyva dėl vartotojų GAS)
REPORT_PLENARY · LT · 6 February 2018
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PRANEŠIMAS dėl pasiūlymo dėl Europos Parlamento ir Tarybos direktyvos dėl vartotojų ginčų alternatyvaus sprendimo, kuria iš dalies keičiamas Reglamentas (EB) Nr. 2006/2004 ir Direktyva 2009/22/EB (Direktyva dėl vartotojų GAS)
REPORT_PLENARY · LT · 6 February 2018
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PRANEŠIMAS dėl pasiūlymo dėl Europos Parlamento ir Tarybos direktyvos dėl vartotojų ginčų alternatyvaus sprendimo, kuria iš dalies keičiamas Reglamentas (EB) Nr. 2006/2004 ir Direktyva 2009/22/EB (Direktyva dėl vartotojų GAS)
REPORT_PLENARY · LT · 6 February 2018
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JELENTÉS a fogyasztói jogviták alternatív rendezéséről, valamint a 2006/2004/EK rendelet és a 2009/22/EK irányelv módosításáról szóló európai parlamenti és tanácsi irányelvre irányuló javaslatról (fogyasztói AVR-irányelv)
REPORT_PLENARY · HU · 6 February 2018
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JELENTÉS a fogyasztói jogviták alternatív rendezéséről, valamint a 2006/2004/EK rendelet és a 2009/22/EK irányelv módosításáról szóló európai parlamenti és tanácsi irányelvre irányuló javaslatról (fogyasztói AVR-irányelv)
REPORT_PLENARY · HU · 6 February 2018
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JELENTÉS a fogyasztói jogviták alternatív rendezéséről, valamint a 2006/2004/EK rendelet és a 2009/22/EK irányelv módosításáról szóló európai parlamenti és tanácsi irányelvre irányuló javaslatról (fogyasztói AVR-irányelv)
REPORT_PLENARY · HU · 6 February 2018
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RELAZIONE sulla proposta di direttiva del Parlamento europeo e del Consiglio sulla risoluzione alternativa delle controversie dei consumatori, recante modifica del regolamento (CE) n. 2006/2004 e della direttiva 2009/22/CE (direttiva sull'ADR per i consumatori)
REPORT_PLENARY · IT · 6 February 2018
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RELAZIONE sulla proposta di direttiva del Parlamento europeo e del Consiglio sulla risoluzione alternativa delle controversie dei consumatori, recante modifica del regolamento (CE) n. 2006/2004 e della direttiva 2009/22/CE (direttiva sull'ADR per i consumatori)
REPORT_PLENARY · IT · 6 February 2018
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RELAZIONE sulla proposta di direttiva del Parlamento europeo e del Consiglio sulla risoluzione alternativa delle controversie dei consumatori, recante modifica del regolamento (CE) n. 2006/2004 e della direttiva 2009/22/CE (direttiva sull'ADR per i consumatori)
REPORT_PLENARY · IT · 6 February 2018
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MIETINTÖ ehdotuksesta Euroopan parlamentin ja neuvoston direktiiviksi kuluttajariitojen vaihtoehtoisesta riidanratkaisusta ja asetuksen (EY) N:o 2006/2004 ja direktiivin 2009/22/EY muuttamisesta (ADR-direktiivi)
REPORT_PLENARY · FI · 6 February 2018
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MIETINTÖ ehdotuksesta Euroopan parlamentin ja neuvoston direktiiviksi kuluttajariitojen vaihtoehtoisesta riidanratkaisusta ja asetuksen (EY) N:o 2006/2004 ja direktiivin 2009/22/EY muuttamisesta (ADR-direktiivi)
REPORT_PLENARY · FI · 6 February 2018
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MIETINTÖ ehdotuksesta Euroopan parlamentin ja neuvoston direktiiviksi kuluttajariitojen vaihtoehtoisesta riidanratkaisusta ja asetuksen (EY) N:o 2006/2004 ja direktiivin 2009/22/EY muuttamisesta (ADR-direktiivi)
REPORT_PLENARY · FI · 6 February 2018
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RAPPORT sur la proposition de directive du Parlement européen et du Conseil relative au règlement extrajudiciaire des litiges de consommation et portant modification du règlement (CE) n° 2006/2004 et de la directive 2009/22/CE (directive relative au RELC)
REPORT_PLENARY · FR · 6 February 2018
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RAPPORT sur la proposition de directive du Parlement européen et du Conseil relative au règlement extrajudiciaire des litiges de consommation et portant modification du règlement (CE) n° 2006/2004 et de la directive 2009/22/CE (directive relative au RELC)
REPORT_PLENARY · FR · 6 February 2018
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RAPPORT sur la proposition de directive du Parlement européen et du Conseil relative au règlement extrajudiciaire des litiges de consommation et portant modification du règlement (CE) n° 2006/2004 et de la directive 2009/22/CE (directive relative au RELC)
REPORT_PLENARY · FR · 6 February 2018
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INFORME sobre la propuesta de Directiva del Parlamento Europeo y del Consejo relativa a la resolución alternativa de litigios en materia de consumo, por la que se modifica el Reglamento (CE) nº 2006/2004 y la Directiva 2009/22/CE (Directiva sobre RAL en materia de consumo)
REPORT_PLENARY · ES · 6 February 2018
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INFORME sobre la propuesta de Directiva del Parlamento Europeo y del Consejo relativa a la resolución alternativa de litigios en materia de consumo, por la que se modifica el Reglamento (CE) nº 2006/2004 y la Directiva 2009/22/CE (Directiva sobre RAL en materia de consumo)
REPORT_PLENARY · ES · 6 February 2018
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INFORME sobre la propuesta de Directiva del Parlamento Europeo y del Consejo relativa a la resolución alternativa de litigios en materia de consumo, por la que se modifica el Reglamento (CE) nº 2006/2004 y la Directiva 2009/22/CE (Directiva sobre RAL en materia de consumo)
REPORT_PLENARY · ES · 6 February 2018
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RAPORT Ettepanek võtta vastu Euroopa Parlamendi ja nõukogu direktiiv, milles käsitletakse tarbijavaidluste kohtuvälist lahendamist ja millega muudetakse määrust (EÜ) nr 2006/2004 ja direktiivi 2009/22/EÜ (tarbijavaidluste kohtuvälise lahendamise direktiiv)
REPORT_PLENARY · ET · 6 February 2018
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RAPORT Ettepanek võtta vastu Euroopa Parlamendi ja nõukogu direktiiv, milles käsitletakse tarbijavaidluste kohtuvälist lahendamist ja millega muudetakse määrust (EÜ) nr 2006/2004 ja direktiivi 2009/22/EÜ (tarbijavaidluste kohtuvälise lahendamise direktiiv)
REPORT_PLENARY · ET · 6 February 2018
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RAPORT Ettepanek võtta vastu Euroopa Parlamendi ja nõukogu direktiiv, milles käsitletakse tarbijavaidluste kohtuvälist lahendamist ja millega muudetakse määrust (EÜ) nr 2006/2004 ja direktiivi 2009/22/EÜ (tarbijavaidluste kohtuvälise lahendamise direktiiv)
REPORT_PLENARY · ET · 6 February 2018
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ΕΚΘΕΣΗ σχετικά με την πρόταση οδηγίας του Ευρωπαϊκού Κοινοβουλίου και του Συμβουλίου σχετικά με την εναλλακτική επίλυση καταναλωτικών διαφορών και για την τροποποίηση του κανονισμού (ΕΚ) αριθ. 2006/2004 και της οδηγίας 2009/22/ΕΚ (οδηγία ΕΕΚΔ)
REPORT_PLENARY · EL · 6 February 2018
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ΕΚΘΕΣΗ σχετικά με την πρόταση οδηγίας του Ευρωπαϊκού Κοινοβουλίου και του Συμβουλίου σχετικά με την εναλλακτική επίλυση καταναλωτικών διαφορών και για την τροποποίηση του κανονισμού (ΕΚ) αριθ. 2006/2004 και της οδηγίας 2009/22/ΕΚ (οδηγία ΕΕΚΔ)
REPORT_PLENARY · EL · 6 February 2018
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Official source: https://oeil.secure.europarl.europa.eu/oeil/popups/ficheprocedure.do?lang=en&reference=2011%2F0373(COD)
Open data entity: https://data.europarl.europa.eu/api/v2/procedures/2011-0373
eu · 2011-0373 · source updated 18 June 2013