Directive (EU) 2025/2647 of the European Parliament and of the Council of 16 December 2025 amending Directive 2013/11/EU on alternative dispute resolution for consumer disputes and amending Directives (EU) 2015/2302, (EU) 2019/2161 and (EU) 2020/1828 following the discontinuation of the European Online Dispute Resolution Platform (Text with EEA relevance)

in forceEuropean Union· EUR-Lex· EN

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16 December 2025

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19 January 2026 · Entry into force

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In force

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Official directive CELEX 32025L2647 from European Union at EUR-Lex. Dated 16 December 2025. Status: In force.

Timeline

16 December 2025
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DIRECTIVE OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL AMENDING DIRECTIVE 2013/11/EU ON ALTERNATIVE DISPUTE RESOLUTION FOR CONSUMER DISPUTES AND AMENDING DIRECTIVES (EU) 2015/2302, (EU) 2019/2161 AND (EU) 2020/1828 FOLLOWING THE DISCONTINUATION OF THE EUROPEAN ONLINE DISPUTE RESOLUTION PLATFORM
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19 January 2026
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25 official files

Europaparlamentets och rådets direktiv (EU) 2025/2647 av den 16 december 2025 om ändring av direktiv 2013/11/EU om alternativ tvistlösning vid konsumenttvister och om ändring av direktiv (EU) 2015/2302, (EU) 2019/2161 och (EU) 2020/1828 till följd av stängningen av den europeiska plattformen för tvistlösning online (Text av betydelse för EES)

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Europaparlamentets och rådets direktiv (EU) 2025/2647 av den 16 december 2025 om ändring av direktiv 2013/11/EU om alternativ tvistlösning vid konsumenttvister och om ändring av direktiv (EU) 2015/2302, (EU) 2019/2161 och (EU) 2020/1828 till följd av stängningen av den europeiska plattformen för tvistlösning online (Text av betydelse för EES)
official_journal · SV · 16 December 2025
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Directiva (UE) 2025/2647 del Parlamento Europeo y del Consejo, de 16 de diciembre de 2025, por la que se modifica la Directiva 2013/11/UE, relativa a la resolución alternativa de litigios en materia de consumo, así como las Directivas (UE) 2015/2302, (UE) 2019/2161 y (UE) 2020/1828 tras la supresión de la plataforma europea de resolución de litigios en línea (Texto pertinente a efectos del EEE)
official_journal · ES · 16 December 2025
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Direktiva (EU) 2025/2647 Evropskega parlamenta in Sveta z dne 16. decembra 2025 o spremembi Direktive 2013/11/EU o alternativnem reševanju potrošniških sporov ter spremembi direktiv (EU) 2015/2302, (EU) 2019/2161 in (EU) 2020/1828 po ukinitvi evropske platforme za spletno reševanje sporov (Besedilo velja za EGP)
official_journal · SL · 16 December 2025
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Smernica Európskeho parlamentu a Rady (EÚ) 2025/2647 zo 16. decembra 2025, ktorou sa mení smernica 2013/11/EÚ o alternatívnom riešení spotrebiteľských sporov a ktorou sa menia smernice (EÚ) 2015/2302, (EÚ) 2019/2161 a (EÚ) 2020/1828 po ukončení činnosti európskej platformy na riešenie sporov online (Text s významom pre EHP)
official_journal · SK · 16 December 2025
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Directiva (UE) 2025/2647 a Parlamentului European și a Consiliului din 16 decembrie 2025 de modificare a Directivei 2013/11/UE privind soluționarea alternativă a litigiilor în materie de consum, precum și a Directivelor (UE) 2015/2302, (UE) 2019/2161 și (UE) 2020/1828 ca urmare a desființării Platformei europene de soluționare online a litigiilor (Text cu relevanță pentru SEE)
official_journal · RO · 16 December 2025
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Diretiva (UE) 2025/2647 do Parlamento Europeu e do Conselho, de 16 de dezembro de 2025, que altera a Diretiva 2013/11/UE sobre a resolução alternativa de litígios de consumo, e que altera as Diretivas (UE) 2015/2302, (UE) 2019/2161 e (UE) 2020/1828 na sequência da descontinuação da plataforma europeia de resolução de litígios em linha (Texto relevante para efeitos do EEE)
official_journal · PT · 16 December 2025
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Dyrektywa Parlamentu Europejskiego i Rady (UE) 2025/2647 z dnia 16 grudnia 2025 r. dotycząca zmiany dyrektywy 2013/11/UE w sprawie alternatywnych metod rozstrzygania sporów konsumenckich oraz dyrektyw (UE) 2015/2302, (UE) 2019/2161 i (UE) 2020/1828 w następstwie likwidacji europejskiej platformy internetowego rozstrzygania sporów (Tekst mający znaczenie dla EOG)
official_journal · PL · 16 December 2025
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Richtlijn (EU) 2025/2647 van het Europees Parlement en de Raad van 16 december 2025 tot wijziging van Richtlijn 2013/11/EU betreffende alternatieve beslechting van consumentengeschillen, en tot wijziging van Richtlijnen (EU) 2015/2302, (EU) 2019/2161 en (EU) 2020/1828 na de stopzetting van het Europees platform voor onlinegeschillenbeslechting (Voor de EER relevante tekst)
official_journal · NL · 16 December 2025
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Direttiva (UE) 2025/2647 tal-Parlament Ewropew u tal-Kunsill tas-16 ta’ Diċembru 2025 li temenda d-Direttiva 2013/11/UE dwar is-soluzzjoni alternattiva għat-tilwim għat-tilwim tal-konsumaturi u li temenda d-Direttivi (UE) 2015/2302, (UE) 2019/2161 u (UE) 2020/1828 wara l-waqfien tal-Pjattaforma Ewropea għas-Soluzzjoni Online għat-Tilwim (Test b’rilevanza għaż-ŻEE)
official_journal · MT · 16 December 2025
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2025 m. gruodžio 16 d. Europos Parlamento ir Tarybos direktyva (ES) 2025/2647, kuria iš dalies keičiama Direktyva 2013/11/ES dėl alternatyvaus vartotojų ginčų sprendimo ir kuria iš dalies keičiamos direktyvos (ES) 2015/2302, (ES) 2019/2161 bei (ES) 2020/1828, nutraukus Europos elektroninio ginčų sprendimo platformos veiklą (Tekstas svarbus EEE)
official_journal · LT · 16 December 2025
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Eiropas Parlamenta un Padomes Direktīva (ES) 2025/2647 (2025. gada 16. decembris), ar ko groza Direktīvu 2013/11/ES par patērētāju strīdu alternatīvu izšķiršanu un groza Direktīvas (ES) 2015/2302, (ES) 2019/2161 un (ES) 2020/1828 pēc Eiropas strīdu izšķiršanas tiešsaistē platformas slēgšanas (Dokuments attiecas uz EEZ)
official_journal · LV · 16 December 2025
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Direttiva (UE) 2025/2647 del Parlamento europeo e del Consiglio, del 16 dicembre 2025, che modifica la direttiva 2013/11/UE, sulla risoluzione alternativa delle controversie dei consumatori, e che modifica le direttive (UE) 2015/2302, (UE) 2019/2161 e (UE) 2020/1828 a seguito della dismissione della piattaforma europea per la risoluzione delle controversie online (Testo rilevante ai fini del SEE)
official_journal · IT · 16 December 2025
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Az Európai Parlament és a Tanács (EU) 2025/2647 irányelve (2025. december 16.) a fogyasztói jogviták alternatív rendezéséről szóló 2013/11/EU irányelv módosításáról, valamint az (EU) 2015/2302, az (EU) 2019/2161 és az (EU) 2020/1828 irányelvnek az európai online vitarendezési platform megszüntetését követő módosításáról (EGT-vonatkozású szöveg)
official_journal · HU · 16 December 2025
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Direktiva (EU) 2025/2647 Europskog parlamenta i Vijeća od 16. prosinca 2025. o izmjeni Direktive 2013/11/EU o alternativnom rješavanju potrošačkih sporova i izmjeni direktiva (EU) 2015/2302, (EU) 2019/2161 i (EU) 2020/1828 nakon ukidanja europske platforme za online rješavanje sporova (Tekst značajan za EGP)
official_journal · HR · 16 December 2025
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Treoir (AE) 2025/2647 ó Pharlaimint na hEorpa agus ón gComhairle an 16 Nollaig 2025 lena leasaítear Treoir 2013/11/AE maidir le réiteach malartach díospóidí ar dhíospóidí tomhaltóirí agus lena leasaítear Treoracha (AE) 2015/2302, (AE) 2019/2161 agus (AE) 2020/1828 tar éis deireadh a bheith curtha leis an gClár Eorpach um Réiteach Díospóidí ar Líne (Téacs atá ábhartha maidir le LEE)
official_journal · GA · 16 December 2025
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Directive (UE) 2025/2647 du Parlement européen et du Conseil du 16 décembre 2025 modifiant la directive 2013/11/UE relative au règlement extrajudiciaire des litiges de consommation et modifiant les directives (UE) 2015/2302, (UE) 2019/2161 et (UE) 2020/1828 à la suite de l’abandon de la plateforme européenne de règlement en ligne des litiges (Texte présentant de l’intérêt pour l’EEE)
official_journal · FR · 16 December 2025
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Euroopan parlamentin ja neuvoston direktiivi (EU) 2025/2647, annettu 16 päivänä joulukuuta 2025, kuluttajariitojen vaihtoehtoisesta riidanratkaisusta annetun direktiivin 2013/11/EU ja direktiivien (EU) 2015/2302, (EU) 2019/2161 ja (EU) 2020/1828 muuttamisesta eurooppalaisen verkkovälitteisen riidanratkaisufoorumin lakkauttamisen johdosta (ETA:n kannalta merkityksellinen teksti)
official_journal · FI · 16 December 2025
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Euroopa Parlamendi ja nõukogu direktiiv (EL) 2025/2647, 16. detsember 2025, millega muudetakse direktiivi 2013/11/EL tarbijavaidluste kohtuvälise lahendamise kohta ning muudetakse direktiive (EL) 2015/2302, (EL) 2019/2161 ja (EL) 2020/1828 pärast Euroopa internetipõhise vaidluste lahendamise platvormi tegevuse lõpetamist (EMPs kohaldatav tekst)
official_journal · ET · 16 December 2025
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Οδηγία (ΕΕ) 2025/2647 του Ευρωπαϊκού Κοινοβουλίου και του Συμβουλίου, της 16ης Δεκεμβρίου 2025, για την τροποποίηση της οδηγίας 2013/11/ΕΕ για την εναλλακτική επίλυση καταναλωτικών διαφορών και την τροποποίηση των οδηγιών (ΕΕ) 2015/2302, (ΕΕ) 2019/2161 και (ΕΕ) 2020/1828 μετά τη διακοπή της λειτουργίας της ευρωπαϊκής πλατφόρμας ηλεκτρονικής επίλυσης διαφορών (Κείμενο που παρουσιάζει ενδιαφέρον για τον ΕΟΧ)
official_journal · EL · 16 December 2025
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Richtlinie (EU) 2025/2647 des Europäischen Parlaments und des Rates vom 16. Dezember 2025 zur Änderung der Richtlinie 2013/11/EU über die alternative Beilegung verbraucherrechtlicher Streitigkeiten und zur Änderung der Richtlinien (EU) 2015/2302, (EU) 2019/2161 und (EU) 2020/1828 nach der Einstellung der Europäischen Plattform für Online-Streitbeilegung (Text von Bedeutung für den EWR)
official_journal · DE · 16 December 2025
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Europa-Parlamentets og Rådets direktiv (EU) 2025/2647 af 16. december 2025 om ændring af direktiv 2013/11/EU om alternativ tvistbilæggelse i forbindelse med tvister på forbrugerområdet og om ændring af direktiv (EU) 2015/2302, (EU) 2019/2161 og (EU) 2020/1828 efter nedlæggelsen af den europæiske platform for onlinetvistbilæggelse (EØS-relevant tekst)
official_journal · DA · 16 December 2025
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Směrnice Evropského parlamentu a Rady (EU) 2025/2647 ze dne 16. prosince 2025, kterou se mění směrnice 2013/11/EU o alternativním řešení spotřebitelských sporů a dále směrnice (EU) 2015/2302, (EU) 2019/2161 a (EU) 2020/1828 v návaznosti na ukončení činnosti evropské platformy pro řešení sporů on-line (Text s významem pro EHP)
official_journal · CS · 16 December 2025
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Директива (ЕС) 2025/2647 на Европейския парламент и на Съвета от 16 декември 2025 година за изменение на Директива 2013/11/ЕС за алтернативно решаване на потребителски спорове и за изменение на директиви (ЕС) 2015/2302, (ЕС) 2019/2161 и (ЕС) 2020/1828 вследствие прекратяването на европейската платформа за онлайн решаване на спорове (текст от значение за ЕИП)
official_journal · BG · 16 December 2025
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Directive (EU) 2025/2647 of the European Parliament and of the Council of 16 December 2025 amending Directive 2013/11/EU on alternative dispute resolution for consumer disputes and amending Directives (EU) 2015/2302, (EU) 2019/2161 and (EU) 2020/1828 following the discontinuation of the European Online Dispute Resolution Platform (Text with EEA relevance)
official_journal · EN · 16 December 2025
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Legal framework · Directive (EU) 2025/2647 of the European Parliament and of the Council of 16 December 2025 amending Directive 2013/11/EU on alternative dispute resolution for consumer disputes and amending Directives (EU) 2015/2302, (EU) 2019/2161 and (EU) 2020/1828 following the discontinuation of the European Online Dispute Resolution Platform (Text with EEA relevance) · CELEX 32025L2647 · EU

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Same CELEX 32025L2647 projected from PoliticalRepo EUR-Lex row 32025L2647.
Directive (EU) 2025/2647 of the European Parliament and of the Council of 16 December 2025 amending Directive 2013/11/EU on alternative dispute resolution for consumer disputes and amending Directives (EU) 2015/2302, (EU) 2019/2161 and (EU) 2020/1828 following the discontinuation of the European Online Dispute Resolution Platform (Text with EEA relevance)

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Official source: https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=CELEX:32025L2647
Open data entity: http://publications.europa.eu/resource/cellar/d52ccfeb-e530-11f0-8b3a-01aa75ed71a1
eurlex · 32025L2647 · source updated 16 December 2025