11. Deputy Brendan Smith asked the Tánaiste and Minister for Foreign Affairs if changes will be made to the processing of passport applications where there is a requirement for the Passport Office to contact a Garda station to verify documentation submitted as part of the application; if he is aware that in many instances officials are calling Garda stations and getting no reply as many stations are not open on a regular basis or taking phone calls and this is delaying the processing of applications and at times causing delays for applicants in having their applications processed in a timely manner; if he will accept that this system is not adequate to ensure a proper service for the public; when the system will be amended; and if he will make a statement on the matter. [14556/25]

Summary

11. Deputy Brendan Smith asked the Tánaiste and Minister for Foreign Affairs if changes will be made to the processing of passport applications where there is a requirement for the Passport Office to contact a Garda station to verify documentation submitted as part of the application; if he is aware that in many instances officials are calling Garda stations and getting no reply as many stations are not open on a regular basis or taking phone calls and this is delaying the processing of applications and at times causing delays for applicants in having their applications processed in a timely manner; if he will accept that this system is not adequate to ensure a proper service for the public; when the system will be amended; and if he will make a statement on the matter. [14556/25]

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• Passport Services

  xml · EN · 26 March 2025

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