168 Deputy Ciarán Lynch asked the Minister for Health and Children if there was an evaluation of the effectiveness of the free phone service operated by the homeless persons unit since 1993 undertaken before the decision was taken to replace it; if she will guarantee that the new 24 hour help line will be staffed from within the statutory sector; if protocols have been put in place between the new service provider and social work and out of hours social work services which will ensure the continued sharing of essential information in relation to child welfare and child protection issues; the projected costings for this help line; the projected costings of the expanded outreach services which the introduction of the new help line will necessitate; and if she will make a statement on the matter. [39999/09]

Summary

168 Deputy Ciarán Lynch asked the Minister for Health and Children if there was an evaluation of the effectiveness of the free phone service operated by the homeless persons unit since 1993 undertaken before the decision was taken to replace it; if she will guarantee that the new 24 hour help line will be staffed from within the statutory sector; if protocols have been put in place between the new service provider and social work and out of hours social work services which will ensure the continued sharing of essential information in relation to child welfare and child protection issues; the projected costings for this help line; the projected costings of the expanded outreach services which the introduction of the new help line will necessitate; and if she will make a statement on the matter. [39999/09]

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