168 Deputy Dara Calleary asked the Minister for Education and Skills if a parent makes a complaint to his Department in relation to the treatment of their child in a school, the processes the Department must follow and if these processes include an acknowledgement of the complaint to the parent and an ongoing communication with the parent involved in relation to the progress of the Departments enquiries; and if his Department is obliged to investigate the complaint and the length of time it takes for same. [22771/12]

Summary

168 Deputy Dara Calleary asked the Minister for Education and Skills if a parent makes a complaint to his Department in relation to the treatment of their child in a school, the processes the Department must follow and if these processes include an acknowledgement of the complaint to the parent and an ongoing communication with the parent involved in relation to the progress of the Departments enquiries; and if his Department is obliged to investigate the complaint and the length of time it takes for same. [22771/12]

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• School Complaints Processes

  xml · EN · 8 May 2012

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