126. Deputy Seán Canney asked the Minister for Transport if he is satisfied with the level of service being provided by the RSA to learner drivers and those seeking to renew licences during the current pandemic; if his attention has been drawn to the fact that learner drivers who booked their test in June 2020 still do not have a test date; if his attention has been further drawn to the fact that learner drivers are regularly on hold for 90 minutes trying to get through to the RSA; if his attention has been drawn to the fact that emails are not being responded to and that booking systems are repeatedly coming up with errors which are not being rectified; if his attention has been further drawn to the stress and difficulty caused learning drivers nationwide (details supplied); if his attention has been further drawn to the particular difficulty that this is causing young rural dwellers who have no access to public transport; his plans to rectify the situation; and if he will make a statement on the matter. [6537/21]

Summary

126. Deputy Seán Canney asked the Minister for Transport if he is satisfied with the level of service being provided by the RSA to learner drivers and those seeking to renew licences during the current pandemic; if his attention has been drawn to the fact that learner drivers who booked their test in June 2020 still do not have a test date; if his attention has been further drawn to the fact that learner drivers are regularly on hold for 90 minutes trying to get through to the RSA; if his attention has been drawn to the fact that emails are not being responded to and that booking systems are repeatedly coming up with errors which are not being rectified; if his attention has been further drawn to the stress and difficulty caused learning drivers nationwide (details supplied); if his attention has been further drawn to the particular difficulty that this is causing young rural dwellers who have no access to public transport; his plans to rectify the situation; and if he will make a statement on the matter. [6537/21]

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• Driver Test

  xml · EN · 10 February 2021

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