PQ 139
139. Deputy Shane Moynihan asked the Tánaiste and Minister for Finance the manner in which the Financial Services and Pensions Ombudsman gives effect to Article 8 of Directive 2013/11/EU concerning the making available of the outcome of an ADR procedure within 90 calendar days of receipt of the complete complaint file, subject to the provisions applying to highly complex disputes; when a complaint file is considered complete for this purpose; whether complainants are notified of that date; and if he will make a statement on the matter. [70505/26]
Introduced
6 October 2026
Last action
6 October 2026 · Financial Services
Status
written
Sponsors
Shane Moynihan
Subjects
Pensions
Source updated
6 October 2026
Summary
139. Deputy Shane Moynihan asked the Tánaiste and Minister for Finance the manner in which the Financial Services and Pensions Ombudsman gives effect to Article 8 of Directive 2013/11/EU concerning the making available of the outcome of an ADR procedure within 90 calendar days of receipt of the complete complaint file, subject to the provisions applying to highly complex disputes; when a complaint file is considered complete for this purpose; whether complainants are notified of that date; and if he will make a statement on the matter. [70505/26]
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Timeline
6 October 2026
Financial Services
139. Deputy Shane Moynihan asked the Tánaiste and Minister for Finance the manner in which the Financial Services and Pensions Ombudsman gives effect to Article 8 of Directive 2013/11/EU concerning the making available of the outcome of an ADR procedure within 90 calendar days of receipt of the complete complaint file, subject to the provisions applying to highly complex disputes; when a complaint file is considered complete for this purpose; whether complainants are notified of that date; and if he will make a statement on the matter. [70505/26]
Source: written
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Financial Services
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Financial Services
xml · EN · 6 October 2026
Sponsors
- Shane Moynihan · Asking member
- Finance · Finance · Addressed to
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Sources
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- Official source: https://www.oireachtas.ie/en/debates/question/2026-10-06/139/
- Open data entity: https://data.oireachtas.ie/ie/oireachtas/question/2026-10-06/pq_139
- ireland · q-2026-10-06-pq_139 · source updated 6 October 2026