151. Deputy Michael Murphy asked the Minister for Transport the percentage of passengers entitled to refunds owing to late or delayed train services who ultimately receive the refund; if Irish Rail believes its refund process to be user-friendly; if they will clarify the steps passengers need to follow to secure a refund when one is due; and if he will make a statement on the matter. [26379/25]

Summary

151. Deputy Michael Murphy asked the Minister for Transport the percentage of passengers entitled to refunds owing to late or delayed train services who ultimately receive the refund; if Irish Rail believes its refund process to be user-friendly; if they will clarify the steps passengers need to follow to secure a refund when one is due; and if he will make a statement on the matter. [26379/25]

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Timeline

1. 22 May 2025

   Rail Network

   151. Deputy Michael Murphy asked the Minister for Transport the percentage of passengers entitled to refunds owing to late or delayed train services who ultimately receive the refund; if Irish Rail believes its refund process to be user-friendly; if they will clarify the steps passengers need to follow to secure a refund when one is due; and if he will make a statement on the matter. [26379/25]

   Source: written

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• Rail Network

  xml · EN · 22 May 2025

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Sponsors

• Murphy, Michael. · Asking member
• Transport · Transport · Addressed to

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