161. Deputy Martin Browne asked the Minister for the Environment, Climate and Communications the details of the avenues available to customers of State retrofit schemes who have complaints in relation to sub-standard work that has been carried out on their homes; the level of oversight in place to monitor work that has been carried out; the level of oversight in place to ensure the level of work and materials used are of sufficient quality to justify the expense incurred; if his attention has been drawn to situations in which homeowners have not had their complaints treated with the seriousness deserved by contractors involved and by the Sustainable Energy Authority of Ireland; the way that such complaints are addressed and resolved; and if he will make a statement on the matter. [10474/22]

Summary

161. Deputy Martin Browne asked the Minister for the Environment, Climate and Communications the details of the avenues available to customers of State retrofit schemes who have complaints in relation to sub-standard work that has been carried out on their homes; the level of oversight in place to monitor work that has been carried out; the level of oversight in place to ensure the level of work and materials used are of sufficient quality to justify the expense incurred; if his attention has been drawn to situations in which homeowners have not had their complaints treated with the seriousness deserved by contractors involved and by the Sustainable Energy Authority of Ireland; the way that such complaints are addressed and resolved; and if he will make a statement on the matter. [10474/22]

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