175. Deputy Máire Devine asked the Minister for Justice if he is aware that the Immigration Service has apparently deactivated phone lines and emails forcing users to attempt contact only via the Immigration Service Delivery's Digital Contact Centre channel, which some users are reporting has poor systems availability; whether other contact methods can be reinstated until the Digital Contact Centre systems availability becomes more reliable; and if he will make a statement on the matter. [3692/25]

Summary

175. Deputy Máire Devine asked the Minister for Justice if he is aware that the Immigration Service has apparently deactivated phone lines and emails forcing users to attempt contact only via the Immigration Service Delivery's Digital Contact Centre channel, which some users are reporting has poor systems availability; whether other contact methods can be reinstated until the Digital Contact Centre systems availability becomes more reliable; and if he will make a statement on the matter. [3692/25]

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• Immigration Support Services

  xml · EN · 6 February 2025

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