173 Deputy Fergus O’Dowd asked the Minister for Transport his views on the situation in which there appears to be little consensus within his Department regarding whether users of services of agencies are customers of his Department and regarding his Department’s role in respect of these service users and that some staff in his Department hold the view that monitoring of services provided by agencies is a matter for the agencies alone while others think his Department has a responsibility in ensuring independent monitoring of agency services; if he will clarify the situation; the actions he has taken to inform staff of the correct position; and if he will make a statement on the matter. [47312/08]

Summary

173 Deputy Fergus O’Dowd asked the Minister for Transport his views on the situation in which there appears to be little consensus within his Department regarding whether users of services of agencies are customers of his Department and regarding his Department’s role in respect of these service users and that some staff in his Department hold the view that monitoring of services provided by agencies is a matter for the agencies alone while others think his Department has a responsibility in ensuring independent monitoring of agency services; if he will clarify the situation; the actions he has taken to inform staff of the correct position; and if he will make a statement on the matter. [47312/08]

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• Departmental Strategy Statements.

  xml · EN · 18 December 2008

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