188. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance whether his Department monitors trends in the proportion of complaints to the Financial Services and Pensions Ombudsman which are deemed inadmissible or closed prior to full investigation; and whether any assessment has been made of the impact of such trends on effective consumer access to redress. [9068/26]

Summary

188. Deputy Ken O'Flynn asked the Tánaiste and Minister for Finance whether his Department monitors trends in the proportion of complaints to the Financial Services and Pensions Ombudsman which are deemed inadmissible or closed prior to full investigation; and whether any assessment has been made of the impact of such trends on effective consumer access to redress. [9068/26]

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