198. Deputy Paul Murphy asked the Minister for Transport if he will advise on the process to follow when a person has made a complaint to the National Transport Authority and there has been no resolution offered or action taken to resolve this complaint; if there is an authority the person can report the NTA to for their poor handling of the complaint process; and if he will make a statement on the matter. [4094/24]

Summary

198. Deputy Paul Murphy asked the Minister for Transport if he will advise on the process to follow when a person has made a complaint to the National Transport Authority and there has been no resolution offered or action taken to resolve this complaint; if there is an authority the person can report the NTA to for their poor handling of the complaint process; and if he will make a statement on the matter. [4094/24]

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