220 Deputy Caoimhghín Ó Caoláin asked the Minister for Health if he will confirm that the lo-call number advertised on the website of the Office of the Disability Appeals Officer, ODAO, is now monitored for only one hour per day; if the person monitoring this phone line is an official from his Department; and if he considers it appropriate that a Department of Health official is monitoring the phone line in view of the fact that the ODAO is supposed to be an independent office in place for parents of children with disabilities who wish to appeal against a finding or recommendation of a complaints officer of the Health Service Executive made under the Disability Act 2005 or against the failure of the HSE or an education service provider to implement a recommendation of a complaints officer. [4417/12]

Summary

220 Deputy Caoimhghín Ó Caoláin asked the Minister for Health if he will confirm that the lo-call number advertised on the website of the Office of the Disability Appeals Officer, ODAO, is now monitored for only one hour per day; if the person monitoring this phone line is an official from his Department; and if he considers it appropriate that a Department of Health official is monitoring the phone line in view of the fact that the ODAO is supposed to be an independent office in place for parents of children with disabilities who wish to appeal against a finding or recommendation of a complaints officer of the Health Service Executive made under the Disability Act 2005 or against the failure of the HSE or an education service provider to implement a recommendation of a complaints officer. [4417/12]

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Timeline

1. 25 January 2012

   Services for People with Disabilities

   220 Deputy Caoimhghín Ó Caoláin asked the Minister for Health if he will confirm that the lo-call number advertised on the website of the Office of the Disability Appeals Officer, ODAO, is now monitored for only one hour per day; if the person monitoring this phone line is an official from his Department; and if he considers it appropriate that a Department of Health official is monitoring the phone line in view of the fact that the ODAO is supposed to be an independent office in place for parents of children with disabilities who wish to appeal against a finding or recommendation of a complaints officer of the Health Service Executive made under the Disability Act 2005 or against the failure of the HSE or an education service provider to implement a recommendation of a complaints officer. [4417/12]

   Source: written

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• Services for People with Disabilities

  xml · EN · 25 January 2012

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Sponsors

• Ó Caoláin, Caoimhghín. · Asking member
• Minister for Health · Minister for Health · Addressed to

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