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Ireland · Question · written

PQ 242

242. Deputy Paul McAuliffe asked the Minister for Enterprise, Tourism and Employment if he is examining whether consumers should have a statutory right to speak with a human customer service representative, rather than being required to deal exclusively with artificial intelligence or automated systems, when engaging with telecommunications, utility and other essential service providers. [71343/26]

askedIreland· Dáil Éireann· EN

Introduced

13 October 2026

Last action

13 October 2026 · Departmental Policies

Status

written

Sponsors

Paul McAuliffe

Subjects

Artificial intelligence, Labour

Source updated

13 October 2026

Artificial intelligence · Labour

Summary

242. Deputy Paul McAuliffe asked the Minister for Enterprise, Tourism and Employment if he is examining whether consumers should have a statutory right to speak with a human customer service representative, rather than being required to deal exclusively with artificial intelligence or automated systems, when engaging with telecommunications, utility and other essential service providers. [71343/26]

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 13 October 2026

    Departmental Policies

    242. Deputy Paul McAuliffe asked the Minister for Enterprise, Tourism and Employment if he is examining whether consumers should have a statutory right to speak with a human customer service representative, rather than being required to deal exclusively with artificial intelligence or automated systems, when engaging with telecommunications, utility and other essential service providers. [71343/26]

    Source: written

Votes

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Versions

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Documents

2 official files

Departmental Policies

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  • Departmental Policies

    xml · EN · 13 October 2026

    ViewDownloadOpen at official source

  • Question

    text · EN · 13 October 2026

    Open at official source

    Leesvertaling

    Vertaal dit document naar jouw taal. PoliticalRepo bewaart geen aparte kopie per EU-taal.

    Documentvertaling op verzoek met downloadbare PDF (logo + link naar de officiële bron). Het bronbestand blijft leidend.

Sponsors

  • Paul McAuliffe · Asking member
  • Enterprise · Enterprise · Addressed to

Related records

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Sources

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