252. Deputy Michael Ring asked the Minister for Foreign Affairs if the formal comments and complaints procedure for the passport service can be adapted to make it more accessible to those wishing to lodge a complaint by providing an email address or an online complaints form; the number of formal comments and complaints received about the passport service in each of the years 2017 to 2021 and to date in 2022; and if he will make a statement on the matter. [32848/22]

Summary

252. Deputy Michael Ring asked the Minister for Foreign Affairs if the formal comments and complaints procedure for the passport service can be adapted to make it more accessible to those wishing to lodge a complaint by providing an email address or an online complaints form; the number of formal comments and complaints received about the passport service in each of the years 2017 to 2021 and to date in 2022; and if he will make a statement on the matter. [32848/22]

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• Passport Services

  xml · EN · 23 June 2022

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