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Ireland · Question · written

PQ 295

295 Deputy Damien English asked the Minister for Social and Family Affairs if his Department intends using voice recording for all telephone queries to it by members of the public as a tool for quality control and staff training; his Department’s policy on this issue; and if he will make a statement on the matter. [16380/08]

askedIreland· Dáil Éireann· EN

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29 April 2008

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29 April 2008

Summary

295 Deputy Damien English asked the Minister for Social and Family Affairs if his Department intends using voice recording for all telephone queries to it by members of the public as a tool for quality control and staff training; his Department’s policy on this issue; and if he will make a statement on the matter. [16380/08]

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