313. Deputy Róisín Shortall asked the Minister for Finance if he has held discussions with the banking sector regarding the need to ensure a better service for older and vulnerable customers, for example, a dedicated direct phone line for older customers so that they can have a quick, easy and helpful reply to queries they may have or a dedicated desk in branches for older and vulnerable customers; and if he will make a statement on the matter. [63610/21]

Summary

313. Deputy Róisín Shortall asked the Minister for Finance if he has held discussions with the banking sector regarding the need to ensure a better service for older and vulnerable customers, for example, a dedicated direct phone line for older customers so that they can have a quick, easy and helpful reply to queries they may have or a dedicated desk in branches for older and vulnerable customers; and if he will make a statement on the matter. [63610/21]

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• Banking Sector

  xml · EN · 19 January 2022

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