331 Deputy Caoimhghín Ó Caoláin asked the Minister for Transport if his attention has been drawn to the recent developments in the Netherlands where consumer rights information desks in airports have been opened and an alternative dispute resolution mechanism for air passengers to assist them to pursue redress against airlines has been established; if he will support such measures here in recognition of the fact that consumers have rights but in many cases find it very difficult to vindicate their rights; and if he will make a statement on the matter. [29487/10]

Summary

331 Deputy Caoimhghín Ó Caoláin asked the Minister for Transport if his attention has been drawn to the recent developments in the Netherlands where consumer rights information desks in airports have been opened and an alternative dispute resolution mechanism for air passengers to assist them to pursue redress against airlines has been established; if he will support such measures here in recognition of the fact that consumers have rights but in many cases find it very difficult to vindicate their rights; and if he will make a statement on the matter. [29487/10]

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