341. Deputy Clare Daly asked the Minister for Health if a person (details supplied) failed to investigate a serious complaint regarding an unactioned cancer diagnosis; the reason the complaint and incident remained on Q-Pulse for over six months without discussion with the submitting consultant; the matrix and priority criteria used to select cases of a planned external review; and his views on whether the person acted with bias in having the patients carefully selected for an external chart review by showing a prejudice in having this unactioned complaint being denied priority ahead of other cases. [24961/19]

Summary

341. Deputy Clare Daly asked the Minister for Health if a person (details supplied) failed to investigate a serious complaint regarding an unactioned cancer diagnosis; the reason the complaint and incident remained on Q-Pulse for over six months without discussion with the submitting consultant; the matrix and priority criteria used to select cases of a planned external review; and his views on whether the person acted with bias in having the patients carefully selected for an external chart review by showing a prejudice in having this unactioned complaint being denied priority ahead of other cases. [24961/19]

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• Hospital Complaints Procedures

  xml · EN · 18 June 2019

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