359. Deputy Michael McGrath asked the Minister for Finance his views that some bank information technology outsourcing has resulted in reduced quality of customer service and increased risk for the institution; the way the interests of consumers can be protected from potential adverse effects of outsourcing; and if he will make a statement on the matter. [22497/15]

Summary

359. Deputy Michael McGrath asked the Minister for Finance his views that some bank information technology outsourcing has resulted in reduced quality of customer service and increased risk for the institution; the way the interests of consumers can be protected from potential adverse effects of outsourcing; and if he will make a statement on the matter. [22497/15]

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• Consumer Protection

  xml · EN · 9 June 2015

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