364. Deputy Aengus Ó Snodaigh asked the Minister for Social Protection if her attention has been drawn to the fact that there is confusion regarding the new process for applying for rent supplement; her views on whether the policy change whereby persons can no longer make their urgent applications face to face to a community worker welfare officer but instead have to fill out lengthy forms and send these with documentation to a PO box is a backward step; if her attention has been drawn to the fact that persons are being told they will not receive a decision on their application for months; and if she will reverse this policy and insist that CWOs continue to deal with these applications. [43260/12]

Summary

364. Deputy Aengus Ó Snodaigh asked the Minister for Social Protection if her attention has been drawn to the fact that there is confusion regarding the new process for applying for rent supplement; her views on whether the policy change whereby persons can no longer make their urgent applications face to face to a community worker welfare officer but instead have to fill out lengthy forms and send these with documentation to a PO box is a backward step; if her attention has been drawn to the fact that persons are being told they will not receive a decision on their application for months; and if she will reverse this policy and insist that CWOs continue to deal with these applications. [43260/12]

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Timeline

1. 9 October 2012

   Rent Supplement Scheme Applications

   364. Deputy Aengus Ó Snodaigh asked the Minister for Social Protection if her attention has been drawn to the fact that there is confusion regarding the new process for applying for rent supplement; her views on whether the policy change whereby persons can no longer make their urgent applications face to face to a community worker welfare officer but instead have to fill out lengthy forms and send these with documentation to a PO box is a backward step; if her attention has been drawn to the fact that persons are being told they will not receive a decision on their application for months; and if she will reverse this policy and insist that CWOs continue to deal with these applications. [43260/12]

   Source: written

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Documents

1 official file

• Rent Supplement Scheme Applications

  xml · EN · 9 October 2012

  ViewDownloadOpen at official source

Sponsors

• Ó Snodaigh, Aengus. · Asking member
• Social · Social · Addressed to

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