453 Deputy Róisín Shortall asked the Minister for Social and Family Affairs the longest and average wait for the processing of a jobseeker’s benefit claim and a jobseeker’s allowance claim respectively in each of her Department’s offices; the number, respectively, of staff in whole-time equivalent terms and of accumulative staff hours allocated to each of these offices in November 2008 and the respective numbers in the same month in 2006 and 2007; if she has identified whether the backlog is due to lack of staff numbers to deal with the extra demand, productivity issues or another reason; if she will provide details of same; and if she will make a statement on the matter. [39268/08]

Summary

453 Deputy Róisín Shortall asked the Minister for Social and Family Affairs the longest and average wait for the processing of a jobseeker’s benefit claim and a jobseeker’s allowance claim respectively in each of her Department’s offices; the number, respectively, of staff in whole-time equivalent terms and of accumulative staff hours allocated to each of these offices in November 2008 and the respective numbers in the same month in 2006 and 2007; if she has identified whether the backlog is due to lack of staff numbers to deal with the extra demand, productivity issues or another reason; if she will provide details of same; and if she will make a statement on the matter. [39268/08]

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