458 Mr. Boyle asked the Minister for Social and Family Affairs his views on those expressed by the Ombudsman in 1997 that ignoring claimants’ lack of awareness of the law in complex matters is not a reasonable position to adopt; the way in which the penalty imposed is justified, especially on vulnerable persons, many of whom may have literacy problems, or do not have access to information technology. [20003/05]

Summary

458 Mr. Boyle asked the Minister for Social and Family Affairs his views on those expressed by the Ombudsman in 1997 that ignoring claimants’ lack of awareness of the law in complex matters is not a reasonable position to adopt; the way in which the penalty imposed is justified, especially on vulnerable persons, many of whom may have literacy problems, or do not have access to information technology. [20003/05]

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• Pension Provisions.

  xml · EN · 14 June 2005

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