429. Deputy Marian Harkin asked the Minister for Finance if a financial service provider has not kept required records such as records of phone calls in relation to a customer as detailed in the Consumer Protection Code 2012 issued by the Central Bank of Ireland, can this be adjudicated by the Financial Services and Pensions Ombudsman. [33530/24]

Summary

429. Deputy Marian Harkin asked the Minister for Finance if a financial service provider has not kept required records such as records of phone calls in relation to a customer as detailed in the Consumer Protection Code 2012 issued by the Central Bank of Ireland, can this be adjudicated by the Financial Services and Pensions Ombudsman. [33530/24]

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• Consumer Protection

  xml · EN · 23 July 2024

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