45. Deputy Catherine Murphy asked the Tánaiste and Minister for Social Protection if she has evaluated the number of applicants that have to wait a week or longer for a face-to-face appointment to make a claim for social protection support; how this impacts on her customer service charter; the provision she has made for customers that require support in the interim period; the policy changes that drive this; and if she will make a statement on the matter. [7497/16]

Summary

45. Deputy Catherine Murphy asked the Tánaiste and Minister for Social Protection if she has evaluated the number of applicants that have to wait a week or longer for a face-to-face appointment to make a claim for social protection support; how this impacts on her customer service charter; the provision she has made for customers that require support in the interim period; the policy changes that drive this; and if she will make a statement on the matter. [7497/16]

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• Social Welfare Payments Administration

  xml · EN · 20 April 2016

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