450. Deputy Louise O'Reilly asked the Minister for Health the procedure to be followed for clients or relatives that have had a poor care experience with an outsourced company; the department of the HSE which deals with these complaints; the person or body within the public health system that has responsibility for handling complaints for outsourced companies working on HSE care packages; and if he will make a statement on the matter. [22007/19]

Summary

450. Deputy Louise O'Reilly asked the Minister for Health the procedure to be followed for clients or relatives that have had a poor care experience with an outsourced company; the department of the HSE which deals with these complaints; the person or body within the public health system that has responsibility for handling complaints for outsourced companies working on HSE care packages; and if he will make a statement on the matter. [22007/19]

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• HSE Complaints Procedures

  xml · EN · 21 May 2019

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