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Ireland · Question · written

PQ 467

467. Deputy Ciarán Ahern asked the Minister for Children, Disability and Equality to provide an update on a complaint regarding the breach of core funding rules by a service provider (details supplied); the length of time this complaint took to be concluded at Stage 1 and Stage 2; the length of time the complaint has been at Stage 3; the timeline for the full resolution of the complaint; the precise steps that will be taken to ensure that parents are refunded the monies they are owed in the event that the complaint is upheld; to specifically confirm the steps that will be taken to ensure that parents are refunded in the event that the service provider refuses to repay them itself and does not do so within the prescribed timeframe; the resources currently allocated to resolving this complaint including the number of staff members considering it and the hours spent reviewing it; and if she will make a statement on the matter. [67277/25]

askedIreland· Dáil Éireann· EN

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2 December 2025

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2 December 2025

Summary

467. Deputy Ciarán Ahern asked the Minister for Children, Disability and Equality to provide an update on a complaint regarding the breach of core funding rules by a service provider (details supplied); the length of time this complaint took to be concluded at Stage 1 and Stage 2; the length of time the complaint has been at Stage 3; the timeline for the full resolution of the complaint; the precise steps that will be taken to ensure that parents are refunded the monies they are owed in the event that the complaint is upheld; to specifically confirm the steps that will be taken to ensure that parents are refunded in the event that the service provider refuses to repay them itself and does not do so within the prescribed timeframe; the resources currently allocated to resolving this complaint including the number of staff members considering it and the hours spent reviewing it; and if she will make a statement on the matter. [67277/25]

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Childcare Services

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