548 Deputy David Stanton asked the Minister for Social and Family Affairs the procedures in place in her Department to ensure that staff who interact with the public are supported fully to enable them to provide a proper service to customers of her Department; the procedures in place to ensure that all customers of her Department are treated in a courteous manner; and if she will make a statement on the matter. [15732/09]

Summary

548 Deputy David Stanton asked the Minister for Social and Family Affairs the procedures in place in her Department to ensure that staff who interact with the public are supported fully to enable them to provide a proper service to customers of her Department; the procedures in place to ensure that all customers of her Department are treated in a courteous manner; and if she will make a statement on the matter. [15732/09]

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• Departmental Staff.

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