495. Deputy Shane Ross asked the Minister for Foreign Affairs and Trade if the passport express service delivered by his Department is meeting the agreed service level agreements; if the Passport Office is provided with additional resources during seasonal variations to maintain the ten-day agreed turnaround time; if penalties are due to be paid to consumers when Passport Office service level agreements are breached; and if he will make a statement on the matter. [26090/15]

Summary

495. Deputy Shane Ross asked the Minister for Foreign Affairs and Trade if the passport express service delivered by his Department is meeting the agreed service level agreements; if the Passport Office is provided with additional resources during seasonal variations to maintain the ten-day agreed turnaround time; if penalties are due to be paid to consumers when Passport Office service level agreements are breached; and if he will make a statement on the matter. [26090/15]

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• Passport Services

  xml · EN · 30 June 2015

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