52. Deputy Catherine Murphy asked the Tánaiste and Minister for Social Protection if she will provide a list of the incidences in the past two calendar years and to date in 2014 where a complaint was registered against an employee of her Department by a member of the public who was interacting with her Department over a social welfare payment; if she will categorise these incidences by type of complaint; by location; and if she will make a statement on the matter. [35042/14]

Summary

52. Deputy Catherine Murphy asked the Tánaiste and Minister for Social Protection if she will provide a list of the incidences in the past two calendar years and to date in 2014 where a complaint was registered against an employee of her Department by a member of the public who was interacting with her Department over a social welfare payment; if she will categorise these incidences by type of complaint; by location; and if she will make a statement on the matter. [35042/14]

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• Departmental Customer Charters

  xml · EN · 18 September 2014

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