525. Deputy Bríd Smith asked the Minister for Social Protection the protocols that are in place to assist hearing impaired customers who are unable or inhibited by Covid restrictions and concerns from personally attending social protection offices; if staff have specialised training in the way to deal and respond to such impaired customers; and if she will make a statement on the matter. [34917/22]

Summary

525. Deputy Bríd Smith asked the Minister for Social Protection the protocols that are in place to assist hearing impaired customers who are unable or inhibited by Covid restrictions and concerns from personally attending social protection offices; if staff have specialised training in the way to deal and respond to such impaired customers; and if she will make a statement on the matter. [34917/22]

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• Disability Services

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