553 Deputy Caoimhghín Ó Caoláin asked the Minister for Communications, Energy and Natural Resources the reason there is no provision for an independent dispute resolution procedure for consumers who have complaints against telecommunications providers as per section 12 (c) of the Communications Regulation Act, 2002; if he will ensure the establishment of an alternative dispute resolution procedure for consumers; and if he will make a statement on the matter. [29481/10]

Summary

553 Deputy Caoimhghín Ó Caoláin asked the Minister for Communications, Energy and Natural Resources the reason there is no provision for an independent dispute resolution procedure for consumers who have complaints against telecommunications providers as per section 12 (c) of the Communications Regulation Act, 2002; if he will ensure the establishment of an alternative dispute resolution procedure for consumers; and if he will make a statement on the matter. [29481/10]

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• Consumer Protection

  xml · EN · 6 July 2010

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