581. Deputy James Geoghegan asked the Minister for Culture, Communications and Sport the person or body a member of the public can contact in relation to a complaint in respect of a call operator on the 999 emergency call answering service; the way a member of the public can obtain a transcript of their specific phone call and the operator's remarks to the caller during that phone call in circumstances where that member of the public seeks to make a formal complaint; and if he will make a statement on the matter. [37613/26]

Summary

581. Deputy James Geoghegan asked the Minister for Culture, Communications and Sport the person or body a member of the public can contact in relation to a complaint in respect of a call operator on the 999 emergency call answering service; the way a member of the public can obtain a transcript of their specific phone call and the operator's remarks to the caller during that phone call in circumstances where that member of the public seeks to make a formal complaint; and if he will make a statement on the matter. [37613/26]

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