702. Deputy Declan Breathnach asked the Minister for Housing, Planning and Local Government where a complaint can be directed regarding poor customer service by a client that had a very negative experience in dealing with them in view of the fact that the Office of the Ombudsman will not hear complaints regarding the Residential Tenancies Board other than in connection with Part 7 of the Residential Tenancies Act 2004; and if he will make a statement on the matter. [11763/19]

Summary

702. Deputy Declan Breathnach asked the Minister for Housing, Planning and Local Government where a complaint can be directed regarding poor customer service by a client that had a very negative experience in dealing with them in view of the fact that the Office of the Ombudsman will not hear complaints regarding the Residential Tenancies Board other than in connection with Part 7 of the Residential Tenancies Act 2004; and if he will make a statement on the matter. [11763/19]

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• Residential Tenancies Board

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