71. Deputy Mary Lou McDonald asked the Minister for Social Protection if her attention has been drawn to confusion regarding the new process in respect of applying for rent supplement; her views on whether the change whereby persons can no longer make their urgent applications face to face to a community welfare officer but instead have to fill out forms and send these with documentation to a PO box is a backward step; if her attention has been further drawn to the fact that persons are being told they will not receive a decision on their application for months; and if she will reverse this policy and insist that community welfare officers continue to deal with these applications. [44553/12]

Summary

71. Deputy Mary Lou McDonald asked the Minister for Social Protection if her attention has been drawn to confusion regarding the new process in respect of applying for rent supplement; her views on whether the change whereby persons can no longer make their urgent applications face to face to a community welfare officer but instead have to fill out forms and send these with documentation to a PO box is a backward step; if her attention has been further drawn to the fact that persons are being told they will not receive a decision on their application for months; and if she will reverse this policy and insist that community welfare officers continue to deal with these applications. [44553/12]

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• Rent Supplement Scheme Applications

  xml · EN · 16 October 2012

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