782. Deputy Cian O'Callaghan asked the Tánaiste and Minister for Finance the parameters, criteria, or operational guidelines under which the Financial Services and Pensions Ombudsman prioritises complaints within its case handling process; if he is satisfied that the current approach provides sufficient transparency for complainants; the steps being taken to ensure that prioritisation decisions are subject to clear, published standards; and if he will make a statement on the matter. [62343/26]

Summary

782. Deputy Cian O'Callaghan asked the Tánaiste and Minister for Finance the parameters, criteria, or operational guidelines under which the Financial Services and Pensions Ombudsman prioritises complaints within its case handling process; if he is satisfied that the current approach provides sufficient transparency for complainants; the steps being taken to ensure that prioritisation decisions are subject to clear, published standards; and if he will make a statement on the matter. [62343/26]

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  xml · EN · 7 September 2026

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