81. Deputy Jack Chambers asked the Minister for Finance the average time for a complaint to be fully investigated and concluded by the Financial Services and Pensions Ombudsman from the initial complaint to final decision; the number of complaints received and investigations completed in each of the past five years; if his attention has been drawn to the perceived lengthy delays in the complaints investigation process; and if he will make a statement on the matter. [51429/18]

Summary

81. Deputy Jack Chambers asked the Minister for Finance the average time for a complaint to be fully investigated and concluded by the Financial Services and Pensions Ombudsman from the initial complaint to final decision; the number of complaints received and investigations completed in each of the past five years; if his attention has been drawn to the perceived lengthy delays in the complaints investigation process; and if he will make a statement on the matter. [51429/18]

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• Financial Services and Pensions Ombudsman Data

  xml · EN · 6 December 2018

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