83. Deputy Catherine Murphy asked the Tánaiste and Minister for Social Protection the key performance indicators and measures of evaluations that are in place to underpin the performance of the customer charter and action plan for 2013 to 2015; if she will provide an assessment of the way the charter and action plan is performing in regard to each criterion; and if she will make a statement on the matter. [39802/14]

Summary

83. Deputy Catherine Murphy asked the Tánaiste and Minister for Social Protection the key performance indicators and measures of evaluations that are in place to underpin the performance of the customer charter and action plan for 2013 to 2015; if she will provide an assessment of the way the charter and action plan is performing in regard to each criterion; and if she will make a statement on the matter. [39802/14]

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• Departmental Customer Charters

  xml · EN · 21 October 2014

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