93. Deputy Michael McGrath asked the Minister for Finance if the complaints process for the 2,141 SME customers of a bank (details supplied) placed into a group is the exact same as the one put in place by the bank for UK customers; if the independent third party was appointed by the bank; if the Central Bank is satisfied with the appointment process of the independent third party; if an Irish independent third party will be appointed or if the British independent third party will be asked to judge on Irish cases; if he and the Central Bank are satisfied that a British independent third party will be able to adequately assess Irish cases; and if he will make a statement on the matter. [12650/17]

Summary

93. Deputy Michael McGrath asked the Minister for Finance if the complaints process for the 2,141 SME customers of a bank (details supplied) placed into a group is the exact same as the one put in place by the bank for UK customers; if the independent third party was appointed by the bank; if the Central Bank is satisfied with the appointment process of the independent third party; if an Irish independent third party will be appointed or if the British independent third party will be asked to judge on Irish cases; if he and the Central Bank are satisfied that a British independent third party will be able to adequately assess Irish cases; and if he will make a statement on the matter. [12650/17]

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• Financial Services Regulation

  xml · EN · 9 March 2017

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