947. Deputy Bernard J. Durkan asked the Minister for Communications, Climate Action and Environment the steps taken by the mobile telephone service providers and landline service providers to ease access to complaints, payment of bills or other administrative changes during the Covid-19 crisis; if urgent arrangements will be put in place to ensure the availability of a person other than automated systems to deal with urgent inquires; and if he will make a statement on the matter. [6878/20]

Summary

947. Deputy Bernard J. Durkan asked the Minister for Communications, Climate Action and Environment the steps taken by the mobile telephone service providers and landline service providers to ease access to complaints, payment of bills or other administrative changes during the Covid-19 crisis; if urgent arrangements will be put in place to ensure the availability of a person other than automated systems to deal with urgent inquires; and if he will make a statement on the matter. [6878/20]

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• Telecommunications Services

  xml · EN · 20 May 2020

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