94 Aengus Ó Snodaigh asked the Tánaiste and Minister for Health and Children if assessments have been made on the community welfare officer’s customer care procedures employed by the various health authorities to assess discretionary payments; if her attention has been drawn to the numerous complaints regarding some individual CWOs for being rude, offensive, obstructionist and dismissive; and the action she will take to ensure that the great work and reputation for patience and good manners of the vast majority of CWOs is not tainted by the few. [3318/05]

Summary

94 Aengus Ó Snodaigh asked the Tánaiste and Minister for Health and Children if assessments have been made on the community welfare officer’s customer care procedures employed by the various health authorities to assess discretionary payments; if her attention has been drawn to the numerous complaints regarding some individual CWOs for being rude, offensive, obstructionist and dismissive; and the action she will take to ensure that the great work and reputation for patience and good manners of the vast majority of CWOs is not tainted by the few. [3318/05]

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