United Kingdom · Bill · Private Members' Bill (under the Ten Minute Rule)
Bill 3357
Consumer Telephone Service Standards Bill
Introduced
26 October 2022
Last action
26 October 2022 · 1st reading
Status
1st reading
Sponsors
Robert Halfon
Subjects
Discovery layer
Source updated
31 October 2023
Summary
A Bill to provide for maximum waiting times for customers who are contacting providers of utilities and certain other services by telephone; to require such companies to ensure that customers can speak to a person within that maximum waiting time; to restrict the use of automated menus on telephone services offered by such companies; to provide for financial penalties for companies that fail to meet these standards; and for connected purposes.
This text is taken from the official record. PoliticalRepo does not editorialize.
Timeline
26 October 2022
1st reading
Commons · 1st reading
Source: Commons
Votes
No vote records are attached yet.
Versions
No version snapshots stored. Document URLs remain at the source.
Documents
No documents linked.
Leesvertaling
Vertaal dit document naar jouw taal. PoliticalRepo bewaart geen aparte kopie per EU-taal.
Documentvertaling op verzoek met downloadbare PDF (logo + link naar de officiële bron). Het bronbestand blijft leidend.
Sponsors
- Robert Halfon · Conservative · Commons
Related records
No cross-record relationships stored yet.
Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://bills.parliament.uk/bills/3357
- Open data entity: https://bills-api.parliament.uk/api/v1/Bills/3357
- uk · 3357 · source updated 31 October 2023