COMPENSATION FOR RAIL PASSENGERS

Summary

That this House is appalled that the train operating companies which have received compensation from Railtrack for the recent disruptions, may not, for fear of fraud, compensate customers who hold daily or weekly tickets but who have still been badly inconvenienced by unreliable, over-crowded and uncomfortable services; further believes that the train operating companies should allow customers to prove with their bank and credit card statements or letters of verification from their employers that they have travelled; and urges the train operating companies to alter the national conditions of carriage so that future compensation packages do not make second class citizens out of many of their poorly served passengers.

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Timeline

1. 27 November 2000

   Early Day Motion

   That this House is appalled that the train operating companies which have received compensation from Railtrack for the recent disruptions, may not, for fear of fraud, compensate customers who hold daily or weekly tickets but who have still been badly inconvenienced by unreliable, over-crowded and uncomfortable services; further believes that the train operating companies should allow customers to prove with their bank and credit card statements or letters of verification from their employers that they have travelled; and urges the train operating companies to alter the national conditions of carriage so that future compensation packages do not make second class citizens out of many of their poorly served passengers.

   Source: Early Day Motion

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Sponsors

• John Austin · Labour · Primary sponsor

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