United Kingdom · Motion · Early Day Motion
EDM 75
OLDER PEOPLE AND THE NHS COMPLAINTS SYSTEM
Introduced
11 December 2000
Last action
11 December 2000 · Early Day Motion
Status
0
Sponsors
John Austin
Subjects
Discovery layer
Source updated
11 December 2000
Summary
That this House welcomes the new 'Speaking Out' report compiled by Age Concern highlighting the failings of the NHS complaints system in relation to older people; calls on the Government to act on older people's concerns by reforming the system to ensure that the health service learns from its mistakes, that the system is made more accessible, that there will be no recriminations against those who complain and that complainants have access to independent support; and urges the Government to acknowledge that if it develops a complaints system which respects and acts on the views of older people, it will help to build a health service which is better for all.
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Timeline
11 December 2000
Early Day Motion
That this House welcomes the new 'Speaking Out' report compiled by Age Concern highlighting the failings of the NHS complaints system in relation to older people; calls on the Government to act on older people's concerns by reforming the system to ensure that the health service learns from its mistakes, that the system is made more accessible, that there will be no recriminations against those who complain and that complainants have access to independent support; and urges the Government to acknowledge that if it develops a complaints system which respects and acts on the views of older people, it will help to build a health service which is better for all.
Source: Early Day Motion
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Sponsors
- John Austin · Labour · Primary sponsor
Related records
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Sources
PoliticalRepo is an index and interpretation layer, not the authoritative legal source.
- Official source: https://edm.parliament.uk/early-day-motions/19486
- Open data entity: https://oralquestionsandmotions-api.parliament.uk/EarlyDayMotions/list
- uk · edm-19486 · source updated 11 December 2000