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United Kingdom · Question · Written question

HL HL11856

Bank Services: Payments

answeredUnited Kingdom· UK Parliament· EN

Introduced

7 January 2021

Last action

21 January 2021 · Answer

Status

Answered

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Discovery layer

Source updated

21 January 2021

Summary

To ask Her Majesty's Government what assessment they have made of the risk to consumers of untransparent terms and conditions for online payments, and in particular, the risk of signing up to continuous payments in error; and what steps they plan to take

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Timeline

  1. 7 January 2021

    Written question

    To ask Her Majesty's Government what assessment they have made of the risk to consumers of untransparent terms and conditions for online payments, and in particular, the risk of signing up to continuous payments in error; and what steps they plan to take

    Source: Lords

  2. 21 January 2021

    Answer

    Under the Consumer Rights Act 2015, all terms of written contracts must be fair and transparent. If terms in a consumer contract are assessed by a court as unfair, they will not be binding on the consumer, even if the consumer has “accepted” them. The Gov...

    Source: Written answer

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