United Kingdom · Question · Written question
HL HL1741
Aviation: Ombudsman
Introduced
9 October 2017
Last action
17 October 2017 · Answer
Status
Answered
Sponsors
—
Subjects
Aviation
Source updated
17 October 2017
Summary
To ask Her Majesty's Government what discussions they are having with the Civil Aviation Authority to ensure that air travellers have access to an independent ombudsman service able to provide quality dispute resolution in the light of the Ryanair and Mon
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Timeline
9 October 2017
Written question
To ask Her Majesty's Government what discussions they are having with the Civil Aviation Authority to ensure that air travellers have access to an independent ombudsman service able to provide quality dispute resolution in the light of the Ryanair and Mon
Source: Lords
17 October 2017
Answer
Ryanair has an arrangement in place with an Alternative Dispute Resolution (ADR) body which means that all of its passengers have access to a high standard of dispute resolution, similar to an ombudsman, for consumer disputes. Most airlines have contracts...
Source: Written answer
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Sponsors
- · Department for Transport · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2017-10-09/HL1741
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/767323
- uk · wq-767323 · source updated 17 October 2017