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United Kingdom · Question · Written question

HL HL6435

Great Western Railway: Ticket Offices

answeredUnited Kingdom· UK Parliament· EN

Introduced

1 April 2025

Last action

10 April 2025 · Answer

Status

Answered

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Discovery layer

Source updated

10 April 2025

Summary

To ask His Majesty's Government what assessment they have made of the report published by the Association of British Commuters on 7 March which found that Great Western Rail cut ticket office staffing by 344 hours each week across 39 stations between 2022

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Timeline

  1. 1 April 2025

    Written question

    To ask His Majesty's Government what assessment they have made of the report published by the Association of British Commuters on 7 March which found that Great Western Rail cut ticket office staffing by 344 hours each week across 39 stations between 2022

    Source: Lords

  2. 10 April 2025

    Answer

    Any changes to ticket office opening hours in relation to regulated stations covered by Schedule 17 of the Ticketing and Settlement Agreement must be made following the Ticketing and Settlement Agreement process and Secretary of State guidance. Ticket off...

    Source: Written answer

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