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United Kingdom · Question · Written question

HL HL6719

Business: Coronavirus

answeredUnited Kingdom· UK Parliament· EN

Introduced

10 July 2020

Last action

20 July 2020 · Answer

Status

Answered

Sponsors

Subjects

Discovery layer

Source updated

20 July 2020

Summary

To ask Her Majesty's Government what steps they are taking to shorten the response time for calls to the COVID-19 helpline for businesses and the self-employed.

This text is taken from the official record. PoliticalRepo does not editorialize.

Timeline

  1. 10 July 2020

    Written question

    To ask Her Majesty's Government what steps they are taking to shorten the response time for calls to the COVID-19 helpline for businesses and the self-employed.

    Source: Lords

  2. 20 July 2020

    Answer

    HMRC continue to prioritise COVID-19 schemes. Following Government guidelines, HMRC have reduced their telephony service times to ensure staff safety and to provide greater flexibility with available resource. HMRC have increased the level of availability...

    Source: Written answer

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