United Kingdom · Question · Written question
HL HL9022
Service Industries: Artificial Intelligence
Introduced
1 July 2025
Last action
15 July 2025 · Answer
Status
Answered
Sponsors
—
Subjects
Artificial intelligence
Source updated
15 July 2025
Summary
To ask His Majesty's Government what assessment they have made of the effect of artificial intelligence technologies on the customer service sector; and what steps they are taking to support job security in the sector.
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Timeline
1 July 2025
Written question
To ask His Majesty's Government what assessment they have made of the effect of artificial intelligence technologies on the customer service sector; and what steps they are taking to support job security in the sector.
Source: Lords
15 July 2025
Answer
In November 2023, the Department for Education published a report showing the impact of artificial intelligence (AI) on areas within the UK labour market and education The impact of AI on UK jobs and training - GOV.UK. The report noted that professional o...
Source: Written answer
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Sponsors
- · Department for Business and Trade · Answering body
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Sources
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- Official source: https://questions-statements.parliament.uk/written-questions/detail/2025-07-01/HL9022
- Open data entity: https://questions-statements-api.parliament.uk/api/writtenquestions/questions/1818577
- uk · wq-1818577 · source updated 15 July 2025